Zoom AI Companion icon

Zoom AI Companion

AI assistant for smarter meetings, chat, and collaboration in Zoom

by ZoomUSUnited States🌐US, EU, Asia Pacific
TrustKit Score64%Moderate

About Zoom AI Companion

Zoom AI Companion is a suite of AI features integrated throughout the Zoom Workplace platform, including Zoom Meetings, Team Chat, Mail, Whiteboard, and Docs. It uses multiple large language models to provide intelligent assistance such as automatic meeting summaries with action items, real-time transcription and translation, smart compose for messages and emails, and workflow automation through agentic capabilities. Key features include meeting summaries that capture key discussion points and action items even if you miss the meeting, real-time transcription with speaker identification, smart compose for drafting chat messages and emails, whiteboard content generation, document drafting assistance, and as of version 3.0, agentic workflows that can take actions on behalf of users. AI Companion can also provide catch-up summaries across chat channels. Zoom maintains a robust security posture with certifications including SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, and SOC 3. The platform supports end-to-end encryption for meetings and complies with GDPR, HIPAA, and other regulatory frameworks. AI Companion data is not used to train models, and meeting hosts control whether AI features are enabled. Zoom Video Communications was founded in 2011 by Eric Yuan, a former Cisco Webex engineer. Headquartered in San Jose, California, Zoom went public in 2019 and experienced massive growth during the COVID-19 pandemic. The company employs approximately 7,000 people globally and has evolved from a video conferencing tool into a comprehensive workplace collaboration platform. AI Companion is included at no additional cost with paid Zoom Workplace plans starting at $13.33/user/month (Pro plan, billed annually). It is also available as a standalone purchase at $10/month for users on the free Basic plan. Zoom AI Companion 3.0, launched in December 2025, introduced enhanced agentic capabilities.

Sentiment Score?
4.5/ 5

TrustKit Score Breakdown

?64% Moderate
Data Residency
Where is your data stored and processed?
Zoom offers data center locations in the US, EU, Asia Pacific, and other regions. Paid account administrators can select preferred data center regions for meeting data in transit.
3/5
Legal Jurisdiction
Which laws govern the company and your data?
Incorporated in Delaware, US. Subject to US laws including the CLOUD Act. Zoom has implemented Standard Contractual Clauses and offers a GDPR-compliant Data Processing Agreement.
3/5
Data Retention & Training
Is your data used for model training?
AI Companion summaries are stored in the meeting host's account. Administrators can configure retention policies. Cloud recordings and transcripts can be set to auto-delete after a specified period.
3/5
Certifications
ISO 27001, SOC 2, Cyber Essentials, etc.
Holds SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, and ISO 27018 certifications. Comprehensive security audit program with regular third-party assessments.
4/5
Regulatory Fit
Suitability for regulated industries and professional services
Supports GDPR and HIPAA compliance with BAA available. Suitable for healthcare and education. End-to-end encryption available but disables some AI features when enabled.
3/5

Pricing

Per UserFree tier
Basic (Free)Free
Pro$16.99/user/mo($13.33/user/mo annual)
Business$21.99/user/mo($18.33/user/mo annual)
EnterpriseFree
Full pricing details →

Quick Facts

Starting Price$13.33/user/moData HostingUS, EU, Asia PacificTrains on Your DataNeverFounded2011Employees1000+

Frequently Asked Questions

Is Zoom AI Companion GDPR compliant?

Zoom AI Companion has a TrustKit compliance score of 64% (Moderate). Data Residency: Zoom offers data center locations in the US, EU, Asia Pacific, and other regions. Paid account administrators can select preferred data center regions for meeting data in transit.. Legal Jurisdiction: Incorporated in Delaware, US. Subject to US laws including the CLOUD Act. Zoom has implemented Standard Contractual Clauses and offers a GDPR-compliant Data Processing Agreement..

Where does Zoom AI Companion store data?

Zoom AI Companion hosts data in: US, EU, Asia Pacific. Zoom offers data center locations in the US, EU, Asia Pacific, and other regions. Paid account administrators can select preferred data center regions for meeting data in transit.

Does Zoom AI Companion train on user data?

Zoom AI Companion: Never. AI Companion summaries are stored in the meeting host's account. Administrators can configure retention policies. Cloud recordings and transcripts can be set to auto-delete after a specified period.

What certifications does Zoom AI Companion hold?

Zoom AI Companion holds: SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018. Holds SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, and ISO 27018 certifications. Comprehensive security audit program with regular third-party assessments.

Compare Zoom AI Companion With

Similar Tools