Deepgram

About Deepgram

Deepgram is a speech intelligence platform built for developers and enterprises that need fast, accurate, and scalable audio transcription. Founded in 2015, the company has trained its own end-to-end deep learning models for automatic speech recognition (ASR), achieving transcription speeds and accuracy that frequently outperform general-purpose transcription services. The platform offers real-time streaming transcription, batch audio processing, speaker diarisation, sentiment analysis, and entity detection through a straightforward REST and WebSocket API. Deepgram also provides voice AI capabilities including text-to-speech synthesis, making it a full voice layer for product developers. Deepgram is incorporated in Delaware and headquartered in San Francisco, California. Data is processed primarily on US infrastructure. An EU data hosting option is not prominently advertised as a standard offering, and European enterprise customers seeking GDPR-compliant processing should request a Data Processing Agreement and confirm the specific server regions used for their API calls. The company holds SOC 2 Type II certification. It does not train models on customer audio data by default under its API terms, which is a meaningful protection for businesses handling sensitive transcription content. Opt-out from any analytics is available. As a US company, Deepgram is subject to the CLOUD Act, meaning US law enforcement could theoretically compel disclosure of data. European businesses in regulated sectors — particularly healthcare, legal, or financial services — should perform thorough due diligence and consult their Data Protection Officer before deploying Deepgram for sensitive audio processing. Pricing is usage-based, starting at $0.0043 per minute for pre-recorded audio and $0.0059 per minute for streaming. A free tier provides $200 in credit. Pay-as-you-go suits development and moderate workloads, while enterprise contracts are available for high-volume customers with custom SLAs, dedicated infrastructure, and enhanced security agreements.