Abridge

AI clinical documentation from patient conversations, built for Epic

Deepgram

Fast, accurate speech-to-text and voice AI API for developers

Abridge

Strong

20/25

Deepgram

Moderate

13/25

Score Breakdown

DimensionAbridgeDeepgram

Data Residency

Where is your data stored and processed?

Abridge: Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

Deepgram: Data is processed primarily on US infrastructure; EU-region hosting is not a standard self-serve option.

3/5

Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

2/5

Data is processed primarily on US infrastructure; EU-region hosting is not a standard self-serve option.

Legal Jurisdiction

Which laws govern the company and your data?

Abridge: Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

Deepgram: US-incorporated under Delaware law and subject to CLOUD Act; limited EU-specific legal mitigations advertised.

3/5

Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

2/5

US-incorporated under Delaware law and subject to CLOUD Act; limited EU-specific legal mitigations advertised.

Data Retention & Training

Is your data used for model training?

Abridge: Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

Deepgram: Does not train on customer audio data by default; data retention controls available via API settings.

5/5

Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

4/5

Does not train on customer audio data by default; data retention controls available via API settings.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Abridge: SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

Deepgram: Holds SOC 2 Type II and HIPAA compliance; ISO 27001 is not currently listed.

4/5

SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

3/5

Holds SOC 2 Type II and HIPAA compliance; ISO 27001 is not currently listed.

Regulatory Fit

Suitability for regulated industries and professional services

Abridge: Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

Deepgram: Significant due diligence required for EU regulated sectors handling sensitive audio; DPA must be negotiated separately.

5/5

Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

2/5

Significant due diligence required for EU regulated sectors handling sensitive audio; DPA must be negotiated separately.

Total Score

20/25

13/25

Best For

Abridge

Best for regulated industries (HHS OCR); privacy-conscious teams who need strong data retention controls.

Deepgram

Best for privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Abridge vs Deepgram: Trust & Compliance Comparison

Abridge (Abridge, US) scores 20/25 overall with a Silver (Strong) trust badge. AI clinical documentation from patient conversations, built for Epic. Deepgram (Deepgram, US) scores 13/25 with a Bronze (Moderate) trust badge. Fast, accurate speech-to-text and voice AI API for developers.

Dimension-by-Dimension Breakdown

#### Data Residency

Abridge leads with 3/5 vs 2/5.

●Abridge (3/5): Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

●Deepgram (2/5): Data is processed primarily on US infrastructure; EU-region hosting is not a standard self-serve option.

#### Legal Jurisdiction

Abridge leads with 3/5 vs 2/5.

●Abridge (3/5): Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

●Deepgram (2/5): US-incorporated under Delaware law and subject to CLOUD Act; limited EU-specific legal mitigations advertised.

#### Data Retention & Training

Abridge leads with 5/5 vs 4/5.

●Abridge (5/5): Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

●Deepgram (4/5): Does not train on customer audio data by default; data retention controls available via API settings.

#### Certifications

Abridge leads with 4/5 vs 3/5.

●Abridge (4/5): SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

●Deepgram (3/5): Holds SOC 2 Type II and HIPAA compliance; ISO 27001 is not currently listed.

#### Regulatory Fit

Abridge leads with 5/5 vs 2/5.

●Abridge (5/5): Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

●Deepgram (2/5): Significant due diligence required for EU regulated sectors handling sensitive audio; DPA must be negotiated separately.

Certifications at a Glance

Certification	Abridge	Deepgram
HIPAA	No	Yes
HIPAA BAA	Yes	No
SOC 2 Type II	Yes	Yes

Overall Verdict

Abridge has a clear trust advantage, scoring 20/25 compared to Deepgram's 13/25. Abridge particularly excels in data residency, legal jurisdiction, data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Abridge or Deepgram?

Abridge has a TrustKit score of 20/25 while Deepgram scores 13/25. Abridge currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Abridge and Deepgram compare on data residency?

Abridge scores 3/5 for data residency (Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.), while Deepgram scores 2/5 (Data is processed primarily on US infrastructure; EU-region hosting is not a standard self-serve option.).

Are Abridge and Deepgram GDPR compliant?

Both tools are assessed across five compliance dimensions. Abridge has a regulatory fit score of 5/5 and Deepgram scores 2/5. Check the full comparison above for a detailed breakdown.

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