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LlamaIndex

Data framework for building LLM applications with your own data and knowledge

by LlamaIndexUSUnited States🌐Self-hosted (any region); US cloud (LlamaCloud)
TrustKit Score64%Moderate

About LlamaIndex

LlamaIndex (originally GPT Index) was created by Jerry Liu in 2022 and quickly became one of the two dominant frameworks—alongside LangChain—for building LLM applications that connect to and reason over custom data. While LangChain focuses on chaining LLM calls and agent tools, LlamaIndex specialises in the data ingestion, indexing, and retrieval side of the RAG (retrieval-augmented generation) problem. The framework provides abstractions for loading documents from dozens of sources (PDFs, websites, databases, APIs, SharePoint, Notion, etc.), parsing and chunking them intelligently, embedding them into vector representations, storing them in vector databases (Pinecone, Weaviate, Chroma, Qdrant, and many others), and retrieving relevant context at query time for LLM-powered responses. It supports advanced retrieval techniques including hybrid search, knowledge graph retrieval, and agentic retrieval. LlamaIndex is MIT-licensed and works with any LLM and vector database. For European enterprises, this means the framework can be deployed entirely on EU infrastructure using EU-sovereign components. Combined with an EU-sovereign LLM provider (Mistral, Nebius, OVHcloud) and an EU-hosted vector database, teams can build fully sovereign RAG systems. LlamaCloud is LlamaIndex's managed data pipeline service, providing hosted document processing, parsing, and managed indexes. LlamaCloud is US-hosted. For European businesses with data residency requirements, the self-hosted framework path is strongly preferred over LlamaCloud. LlamaIndex Inc. is incorporated in the United States and has raised venture funding. The company's business is primarily built around LlamaCloud and enterprise support.

TrustKit Score Breakdown

?64% Moderate
Data Residency
Where is your data stored and processed?
Open-source framework: deploy on any EU infrastructure—maximum data sovereignty. LlamaCloud: US-hosted, not recommended for EU sensitive data. Score reflects self-hosted framework path.
4/5
Legal Jurisdiction
Which laws govern the company and your data?
US-incorporated but MIT-licensed open-source framework is infrastructure-independent. Self-hosted EU deployments are not subject to vendor jurisdiction. LlamaCloud falls under US jurisdiction.
3/5
Data Retention & Training
Is your data used for model training?
Self-hosted framework: full control over document data, embeddings, and query history. No data sent to LlamaIndex. LlamaCloud has standard SaaS retention. Self-hosted path is the appropriate choice for sensitive EU data.
5/5
Certifications
ISO 27001, SOC 2, Cyber Essentials, etc.
No published independent security certifications. Early-stage company building primarily on open-source distribution. Enterprise security is determined by your own deployment controls.
1/5
Regulatory Fit
Suitability for regulated industries and professional services
Self-hosted on EU infrastructure enables excellent regulatory compliance. LlamaCloud not recommended for EU regulated industries. Strong choice for technical teams building RAG and knowledge base systems with sovereignty requirements.
3/5

Pricing

FreemiumFree tier
Open Source (MIT)Free
LlamaCloud Starter$97/mo
Full pricing details →

Quick Facts

Starting PriceFree (OSS) / LlamaCloud from $97/moData HostingSelf-hosted (any region); US cloud (LlamaCloud)Trains on Your DataNot used for training; data stays in your infrastructureFounded2022Employees11-50

Frequently Asked Questions

Is LlamaIndex GDPR compliant?

LlamaIndex has a TrustKit compliance score of 64% (Moderate). Data Residency: Open-source framework: deploy on any EU infrastructure—maximum data sovereignty. LlamaCloud: US-hosted, not recommended for EU sensitive data. Score reflects self-hosted framework path.. Legal Jurisdiction: US-incorporated but MIT-licensed open-source framework is infrastructure-independent. Self-hosted EU deployments are not subject to vendor jurisdiction. LlamaCloud falls under US jurisdiction..

Where does LlamaIndex store data?

LlamaIndex hosts data in: Self-hosted (any region); US cloud (LlamaCloud). Open-source framework: deploy on any EU infrastructure—maximum data sovereignty. LlamaCloud: US-hosted, not recommended for EU sensitive data. Score reflects self-hosted framework path.

Does LlamaIndex train on user data?

LlamaIndex: Not used for training; data stays in your infrastructure. Self-hosted framework: full control over document data, embeddings, and query history. No data sent to LlamaIndex. LlamaCloud has standard SaaS retention. Self-hosted path is the appropriate choice for sensitive EU data.

What certifications does LlamaIndex hold?

No certifications have been confirmed for LlamaIndex yet. No published independent security certifications. Early-stage company building primarily on open-source distribution. Enterprise security is determined by your own deployment controls.

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