SiteGPT

AI customer support chatbot trained on your website content

by SiteGPT

United States🌐US-based cloud infrastructure

TrustKit ScoreRated across 5 compliance dimensions: data residency, legal jurisdiction, data retention, certifications, and regulatory fit.Caution

About SiteGPT

SiteGPT is an AI-powered customer support chatbot platform that creates custom chatbots trained on a company's own website content. Founded as a tool to democratise AI customer support, SiteGPT scrapes your website, documentation, and knowledge base to build a chatbot that can answer customer questions accurately based on your existing content. The setup process is straightforward: point SiteGPT at your website URL, and it automatically crawls and indexes your pages, FAQs, documentation, and blog posts. The resulting chatbot can be embedded on your website as a chat widget and handles common customer queries without human intervention. When the chatbot cannot answer a question, it seamlessly escalates to human agents. SiteGPT offers features including conversation analytics, lead capture, human handoff, multi-language support, and customisable chat widget design. It integrates with helpdesk platforms like Intercom, Zendesk, and Crisp for unified support workflows. The platform uses GPT-4 as its underlying model and processes data on US-based infrastructure. SiteGPT is used by small to mid-sized businesses looking to automate first-line customer support without building complex AI systems. Pricing starts at $49/month with usage-based tiers.

TrustKit Score Breakdown

?36% Caution

Data Residency

Where is your data stored and processed?

US-based hosting only. No EU data residency option. Website content and conversations stored on US infrastructure.

2/5

Legal Jurisdiction

Which laws govern the company and your data?

US company subject to US jurisdiction. Basic privacy policy. No dedicated GDPR DPA publicised.

2/5

Data Retention & Training

Is your data used for model training?

Website content used only for the customer's own chatbot. Conversation logs retained for analytics. No cross-customer data sharing.

3/5

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

No security certifications disclosed. Early-stage product without enterprise compliance infrastructure.

1/5

Regulatory Fit

Suitability for regulated industries and professional services

Not suitable for regulated industries. No compliance certifications. Best for general business customer support where regulatory requirements are minimal.

1/5

Pricing

Subscription7-day trial

Starter$49/mo($39/mo annual)1 chatbot · 2,000 pages indexed · 2,000 messages/month

Growth$99/mo($79/mo annual)2 chatbots · 10,000 pages indexed · 5,000 messages/month · …

Scale$399/mo($319/mo annual)5 chatbots · 50,000 pages indexed · 20,000 messages/month · …

Full pricing details →

Quick Facts

Starting PriceFrom $49/moData HostingUS-based cloud infrastructureTrains on Your DataWebsite content is used to train your custom chatbot only. Not shared across customers or used for general model training.Founded2023Employees1-10

Visit SiteGPT

Frequently Asked Questions

Is SiteGPT GDPR compliant?

SiteGPT has a TrustKit compliance score of 36% (Caution). Data Residency: US-based hosting only. No EU data residency option. Website content and conversations stored on US infrastructure.. Legal Jurisdiction: US company subject to US jurisdiction. Basic privacy policy. No dedicated GDPR DPA publicised..

Where does SiteGPT store data?

SiteGPT hosts data in: US-based cloud infrastructure. US-based hosting only. No EU data residency option. Website content and conversations stored on US infrastructure.

Does SiteGPT train on user data?

SiteGPT: Website content is used to train your custom chatbot only. Not shared across customers or used for general model training.. Website content used only for the customer's own chatbot. Conversation logs retained for analytics. No cross-customer data sharing.

What certifications does SiteGPT hold?

No certifications have been confirmed for SiteGPT yet. No security certifications disclosed. Early-stage product without enterprise compliance infrastructure.