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Gong

Revenue AI platform that captures and analyzes customer interactions

by GongUSUnited States🌐US, EU
TrustKit Score68%Strong

About Gong

Gong is the leading Revenue AI platform designed to help B2B sales organizations capture, understand, and act on every customer interaction. By automatically recording and analyzing sales calls, video meetings, and emails, Gong transforms unstructured conversation data into structured, searchable intelligence that drives better sales outcomes. The platform's AI engine analyzes patterns across thousands of customer interactions to surface deal risks, identify winning behaviors, and provide coaching recommendations. Sales managers can quickly understand what top performers do differently and replicate those behaviors across the entire team. Deal boards provide real-time pipeline visibility based on actual buyer engagement rather than subjective rep assessments. Gong Forecast leverages interaction data and AI to deliver more accurate revenue predictions. Unlike traditional forecasting that relies on manual CRM updates, Gong's approach analyzes real customer engagement signals to assess deal health and predict outcomes. This gives revenue leaders confidence in their pipeline and helps identify gaps before they become problems. Gong Engage extends the platform into sales engagement, enabling reps to execute multi-channel outreach sequences informed by conversation intelligence. This creates a unified workflow where insights from past interactions directly inform future engagement strategies, eliminating the gap between intelligence and action. With integrations across major CRM platforms, video conferencing tools, and communication channels, Gong fits seamlessly into existing sales technology stacks. The platform serves organizations ranging from growth-stage startups to large enterprises, with particular strength in B2B technology, financial services, and professional services sectors.

Sentiment Score?
4.8/ 5

TrustKit Score Breakdown

?68% Strong
Data Residency
Where is your data stored and processed?
Data hosted in US and EU regions. Customers can select their preferred data residency region during onboarding.
4/5
Legal Jurisdiction
Which laws govern the company and your data?
Parent company incorporated in Israel with US headquarters. Subject to both Israeli and US legal frameworks.
3/5
Data Retention & Training
Is your data used for model training?
Configurable retention policies for recorded interactions. Data retained for the duration of the contract with deletion upon request.
3/5
Certifications
ISO 27001, SOC 2, Cyber Essentials, etc.
Holds SOC 2 Type II, ISO 27001, and ISO 27701 certifications demonstrating strong security and privacy controls.
4/5
Regulatory Fit
Suitability for regulated industries and professional services
GDPR and CCPA compliant. Recording consent mechanisms built in but may require additional configuration for specific regulatory environments.
3/5

Pricing

CustomFree trial
Gong FoundationsFree($133/user/mo annual)
Gong Forecast (Add-on)Free($58/user/mo annual)
Gong Engage (Add-on)Free($67/user/mo annual)
Full pricing details →

Quick Facts

Starting Price$1,600/user/yrData HostingUS, EUTrains on Your DataOpt-out availableFounded2015Employees1000+

Frequently Asked Questions

Is Gong GDPR compliant?

Gong has a TrustKit compliance score of 68% (Strong). Data Residency: Data hosted in US and EU regions. Customers can select their preferred data residency region during onboarding.. Legal Jurisdiction: Parent company incorporated in Israel with US headquarters. Subject to both Israeli and US legal frameworks..

Where does Gong store data?

Gong hosts data in: US, EU. Data hosted in US and EU regions. Customers can select their preferred data residency region during onboarding.

Does Gong train on user data?

Gong: Opt-out available. Configurable retention policies for recorded interactions. Data retained for the duration of the contract with deletion upon request.

What certifications does Gong hold?

Gong holds: SOC 2 Type II, ISO 27001, ISO 27701. Holds SOC 2 Type II, ISO 27001, and ISO 27701 certifications demonstrating strong security and privacy controls.

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