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Portkey

AI gateway and LLMOps platform for routing, observability, and guardrails across multiple LLM providers

by PortkeyUSUnited States🌐US cloud; self-hosted option available
TrustKit Score60%Moderate

About Portkey

Portkey was founded in January 2023 in San Francisco by Rohit Agarwal and Ayush Garg. The platform provides an AI gateway — a unified API layer that sits between applications and LLM providers, offering routing, load balancing, fallback logic, caching, rate limiting, guardrails, and observability across 200+ AI models. For enterprise AI teams, Portkey solves a practical problem: as organisations adopt multiple LLM providers (OpenAI, Anthropic, Google, Mistral, open-source models), they need a unified control plane for routing requests, monitoring costs and latency, enforcing guardrails, and managing failover. Portkey provides this without requiring changes to application code. Key capabilities include: intelligent routing across providers, automatic retries and fallback, prompt caching for cost reduction, real-time observability dashboards, custom guardrails for output filtering, and budget management per team or project. Portkey raised $18 million in total funding across three rounds, with investment from Lightspeed Venture Partners and NetApp Excellerator. The team has approximately 35 employees. For European businesses managing multi-model AI deployments, Portkey provides a centralised control point for LLM usage governance. As a US-incorporated company, standard data handling and jurisdiction considerations apply.

TrustKit Score Breakdown

?60% Moderate
Data Residency
Where is your data stored and processed?
US cloud by default but self-hosted deployment option allows EU data residency. Gateway architecture means LLM requests can be routed to EU-hosted providers.
3/5
Legal Jurisdiction
Which laws govern the company and your data?
Delaware incorporation. US jurisdiction. Self-hosted option eliminates cloud dependency for data-sensitive deployments.
2/5
Data Retention & Training
Is your data used for model training?
Gateway does not train on routed data. Observability logs are retained per customer policy. Self-hosted gives full control.
4/5
Certifications
ISO 27001, SOC 2, Cyber Essentials, etc.
SOC 2 Type II certified. Appropriate for the company's stage. ISO 27001 would strengthen enterprise procurement.
3/5
Regulatory Fit
Suitability for regulated industries and professional services
Self-hosted option enables EU deployment. SOC 2 certified. US jurisdiction applies to cloud product. Suitable for European teams managing multi-model AI infrastructure.
3/5

Pricing

FreemiumFree tier
DeveloperFree
Growth$49/mo
EnterpriseFree
Full pricing details →

Quick Facts

Starting PriceFree / $49/mo GrowthData HostingUS cloud; self-hosted option availableTrains on Your DataGateway does not train on routed dataFounded2023Employees11-50

Frequently Asked Questions

Is Portkey GDPR compliant?

Portkey has a TrustKit compliance score of 60% (Moderate). Data Residency: US cloud by default but self-hosted deployment option allows EU data residency. Gateway architecture means LLM requests can be routed to EU-hosted providers.. Legal Jurisdiction: Delaware incorporation. US jurisdiction. Self-hosted option eliminates cloud dependency for data-sensitive deployments..

Where does Portkey store data?

Portkey hosts data in: US cloud; self-hosted option available. US cloud by default but self-hosted deployment option allows EU data residency. Gateway architecture means LLM requests can be routed to EU-hosted providers.

Does Portkey train on user data?

Portkey: Gateway does not train on routed data. Gateway does not train on routed data. Observability logs are retained per customer policy. Self-hosted gives full control.

What certifications does Portkey hold?

Portkey holds: SOC 2 Type II. SOC 2 Type II certified. Appropriate for the company's stage. ISO 27001 would strengthen enterprise procurement.

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