Peak
UK AI decisioning platform for retail and supply chain commercial optimisation
About Peak
Peak is an AI decisioning platform founded in 2015 and headquartered in Manchester, England. The company's platform is designed to address a specific business problem: most organisations have invested heavily in data infrastructure but struggle to translate that data into consistent, AI-driven decisions at the operational level. Peak provides a layer that sits above existing ERP, CRM, and data warehouse systems to operationalise AI across commercial and supply chain functions. The platform's primary use cases span retail, consumer goods, and distribution sectors. Demand forecasting uses machine learning to predict product-level demand across channels and geographies, feeding into inventory optimisation models that recommend stock positioning, reorder quantities, and markdown timing. Pricing optimisation uses competitive data, elasticity modelling, and margin constraints to recommend pricing strategies across large product catalogues. Supplier relationship management capabilities help procurement teams quantify supplier performance and risk. Peak serves customers including Nike, Pepsico, and KFC, as well as mid-market retailers and distributors across the UK, Europe, and North America. The company raised a Series C round in 2022 and employs approximately 300 people across Manchester and New York. Peak was founded by Richard Potter, David Leitch, and Atul Bhardwaj, and has been a significant anchor of the Manchester technology ecosystem. From a data perspective, Peak ingests commercially sensitive data—sales history, inventory positions, pricing, supplier performance—making data security a material concern. The platform is hosted on AWS and Microsoft Azure infrastructure with EU region options for European customers. Peak is incorporated in England and Wales under UK law, making it subject to UK GDPR and regulated by the ICO. Peak holds ISO 27001 certification and provides GDPR-compliant data processing agreements for enterprise customers. For UK and European retail businesses evaluating AI decisioning platforms, Peak's UK legal jurisdiction, ISO 27001 posture, and configurable data hosting make it a reasonable choice from a compliance perspective. The platform is not sector-regulated in the same way as financial services or healthcare AI, but the combination of UK incorporation and ISO 27001 provides a solid baseline for commercial AI deployment.
TrustKit Score Breakdown
?72% StrongPricing
CustomQuick Facts
Frequently Asked Questions
Is Peak GDPR compliant?
Peak has a TrustKit compliance score of 72% (Strong). Data Residency: Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.. Legal Jurisdiction: Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. UK jurisdiction provides strong data protection baseline without CLOUD Act exposure. EU adequacy decision covers UK-EU data transfers..
Where does Peak store data?
Peak hosts data in: UK / EU (AWS and Azure). Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.
Does Peak train on user data?
Peak: Customer data not used for cross-customer model training. Customer commercial data is not used for cross-customer model training. Enterprise data processing agreements with configurable retention periods. Appropriate data lifecycle controls for sensitive retail and supply chain data.
What certifications does Peak hold?
Peak holds: ISO 27001. Holds ISO 27001 certification. Solid baseline for a commercial AI platform. SOC 2 Type II would strengthen the posture for enterprise procurement requirements, particularly for US-headquartered retail brands operating in Europe.