BambooHR

AI-enhanced HR platform that sets people free to do great work

by BambooHR

TrustKit ScoreRated across 5 compliance dimensions: data residency, legal jurisdiction, data retention, certifications, and regulatory fit.Moderate

About BambooHR

BambooHR provides a comprehensive HR software solution that covers hiring, onboarding, compensation, payroll, time tracking, and performance management. The platform's AI capabilities help HR teams automate routine tasks and gain strategic insights from their people data. Ask BambooHR is the platform's AI-powered assistant that answers everyday HR questions—from PTO balances to holiday schedules—using your company's data. The Pro and Elite plans include an upgraded AI assistant with Benchmark Questions and Analysis, the most sophisticated AI feature that can answer tactical questions, analyze HR data, forecast scenarios, and support critical decisions. The AI-powered eNPS (Employee Net Promoter Score) analysis automatically categorizes free-text responses into common themes, giving HR teams actionable insights without manual review. This helps organizations identify trends and take proactive steps to improve employee satisfaction. Founded in 2008 and headquartered in Draper, Utah, BambooHR serves over 33,000 organizations and approximately 3 million employees. The platform is particularly popular with small to mid-sized businesses that need professional HR tools without the complexity of enterprise systems. BambooHR maintains SOC 1 and SOC 2 Type 2 certifications with annual third-party security audits. The platform operates in accordance with ISO 27001 standards and provides GDPR compliance features for organizations with European employees.

Sentiment Score?

★ 4.5/ 5

G24.4/5(2,600)Capterra4.6/5(2,900)

TrustKit Score Breakdown

?56% Moderate

Data Residency

Where is your data stored and processed?

Data hosted primarily in US data centers. Limited options for non-US data residency, which may concern EU-based organizations.

2/5

Legal Jurisdiction

Which laws govern the company and your data?

Incorporated in Utah, US. Subject to US legal frameworks. Provides GDPR-compliant data processing agreements for European customers.

3/5

Data Retention & Training

Is your data used for model training?

Standard data retention policies with data export capabilities. Supports GDPR deletion requests for European employees.

3/5

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Holds SOC 1 and SOC 2 Type 2 certifications with annual security audits. Operates in accordance with ISO 27001 but does not hold formal ISO certification.

3/5

Regulatory Fit

Suitability for regulated industries and professional services

Good fit for US-based organizations. GDPR and CCPA compliance features available but limited data residency options for EU-regulated industries.

3/5

Pricing

Per UserFree trial

CoreFreeEmployee records · Time-off management · Hiring and onboarding · …

ProFreeAll Core features · Performance management · Employee community · …

EliteFreeAll Pro features · AI benchmarking and analysis · Advanced analytics · …

Full pricing details →

Quick Facts

Starting Price$12/employee/moData HostingUSTrains on Your DataNever trains on customer dataFounded2008Employees1000+

Visit BambooHR

Frequently Asked Questions

Is BambooHR GDPR compliant?

BambooHR has a TrustKit compliance score of 56% (Moderate). Data Residency: Data hosted primarily in US data centers. Limited options for non-US data residency, which may concern EU-based organizations.. Legal Jurisdiction: Incorporated in Utah, US. Subject to US legal frameworks. Provides GDPR-compliant data processing agreements for European customers..

Where does BambooHR store data?

BambooHR hosts data in: US. Data hosted primarily in US data centers. Limited options for non-US data residency, which may concern EU-based organizations.

Does BambooHR train on user data?

BambooHR: Never trains on customer data. Standard data retention policies with data export capabilities. Supports GDPR deletion requests for European employees.

What certifications does BambooHR hold?

BambooHR holds: SOC 1 Type II, SOC 2 Type II. Holds SOC 1 and SOC 2 Type 2 certifications with annual security audits. Operates in accordance with ISO 27001 but does not hold formal ISO certification.