Otter.ai

AI meeting transcription and notes for Zoom, Teams, and Google Meet

Read AI

AI meeting copilot for transcription, summaries, and action items across Zoom, Teams, and Google Meet

Otter.ai

Moderate

16/25

Read AI

Moderate

13/25

Score Breakdown

DimensionOtter.aiRead AI

Data Residency

Where is your data stored and processed?

Otter.ai: US-based AWS hosting; no regional data residency options for EU customers

Read AI: US cloud infrastructure. Meeting recordings, transcriptions, and summaries processed and stored in US data centres. No EU-specific hosting option publicly documented.

2/5

US-based AWS hosting; no regional data residency options for EU customers

2/5

US cloud infrastructure. Meeting recordings, transcriptions, and summaries processed and stored in US data centres. No EU-specific hosting option publicly documented.

Legal Jurisdiction

Which laws govern the company and your data?

Otter.ai: US Delaware corporation subject to CLOUD Act; GDPR compliance via DPA and SCCs

Read AI: Delaware incorporation. US jurisdiction and CLOUD Act apply. Meeting content is highly sensitive data, making jurisdiction particularly important.

2/5

US Delaware corporation subject to CLOUD Act; GDPR compliance via DPA and SCCs

2/5

Delaware incorporation. US jurisdiction and CLOUD Act apply. Meeting content is highly sensitive data, making jurisdiction particularly important.

Data Retention & Training

Is your data used for model training?

Otter.ai: Customer recordings not used for AI training; data deleted per account settings

Read AI: Meeting content not used for model training per policy. Users control recording retention. Enterprise plans offer configurable data policies.

5/5

Customer recordings not used for AI training; data deleted per account settings

4/5

Meeting content not used for model training per policy. Users control recording retention. Enterprise plans offer configurable data policies.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Otter.ai: SOC 2 Type II and ISO 27001 certified

Read AI: SOC 2 Type II certified. ISO 27001 not confirmed. Appropriate for the company's stage and category.

4/5

SOC 2 Type II and ISO 27001 certified

3/5

SOC 2 Type II certified. ISO 27001 not confirmed. Appropriate for the company's stage and category.

Regulatory Fit

Suitability for regulated industries and professional services

Otter.ai: Good security posture; US hosting limits EU data residency suitability for highly regulated sectors

Read AI: US jurisdiction with sensitive meeting data is a meaningful consideration for EU businesses. GDPR DPA available. Suitable for European businesses without strict data residency requirements.

3/5

Good security posture; US hosting limits EU data residency suitability for highly regulated sectors

2/5

US jurisdiction with sensitive meeting data is a meaningful consideration for EU businesses. GDPR DPA available. Suitable for European businesses without strict data residency requirements.

Total Score

16/25

13/25

Best For

Otter.ai

Best for privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Read AI

Best for privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Otter.ai vs Read AI: Trust & Compliance Comparison

Otter.ai (AISense, Inc., US) scores 16/25 overall with a Bronze (Moderate) trust badge. AI meeting transcription and notes for Zoom, Teams, and Google Meet. Read AI (Read AI, US) scores 13/25 with a Bronze (Moderate) trust badge. AI meeting copilot for transcription, summaries, and action items across Zoom, Teams, and Google Meet.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 2/5.

●Otter.ai (2/5): US-based AWS hosting; no regional data residency options for EU customers

●Read AI (2/5): US cloud infrastructure. Meeting recordings, transcriptions, and summaries processed and stored in US data centres. No EU-specific hosting option publicly documented.

#### Legal Jurisdiction

Both score equally at 2/5.

●Otter.ai (2/5): US Delaware corporation subject to CLOUD Act; GDPR compliance via DPA and SCCs

●Read AI (2/5): Delaware incorporation. US jurisdiction and CLOUD Act apply. Meeting content is highly sensitive data, making jurisdiction particularly important.

#### Data Retention & Training

Otter.ai leads with 5/5 vs 4/5.

●Otter.ai (5/5): Customer recordings not used for AI training; data deleted per account settings

●Read AI (4/5): Meeting content not used for model training per policy. Users control recording retention. Enterprise plans offer configurable data policies.

#### Certifications

Otter.ai leads with 4/5 vs 3/5.

●Otter.ai (4/5): SOC 2 Type II and ISO 27001 certified

●Read AI (3/5): SOC 2 Type II certified. ISO 27001 not confirmed. Appropriate for the company's stage and category.

#### Regulatory Fit

Otter.ai leads with 3/5 vs 2/5.

●Otter.ai (3/5): Good security posture; US hosting limits EU data residency suitability for highly regulated sectors

●Read AI (2/5): US jurisdiction with sensitive meeting data is a meaningful consideration for EU businesses. GDPR DPA available. Suitable for European businesses without strict data residency requirements.

Certifications at a Glance

Certification	Otter.ai	Read AI
ISO 27001	Yes	No
SOC 2 Type II	Yes	Yes

Overall Verdict

Otter.ai has a clear trust advantage, scoring 16/25 compared to Read AI's 13/25. Otter.ai particularly excels in data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Otter.ai or Read AI?

Otter.ai has a TrustKit score of 16/25 while Read AI scores 13/25. Otter.ai currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Otter.ai and Read AI compare on data residency?

Otter.ai scores 2/5 for data residency (US-based AWS hosting; no regional data residency options for EU customers), while Read AI scores 2/5 (US cloud infrastructure. Meeting recordings, transcriptions, and summaries processed and stored in US data centres. No EU-specific hosting option publicly documented.).

Are Otter.ai and Read AI GDPR compliant?

Both tools are assessed across five compliance dimensions. Otter.ai has a regulatory fit score of 3/5 and Read AI scores 2/5. Check the full comparison above for a detailed breakdown.

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