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Slack AI

AI-powered search, summaries, and workflows built into Slack

by SalesforceUSUnited States🌐US, EU, Asia Pacific
TrustKit Score80%Strong

About Slack AI

Slack AI is a suite of artificial intelligence features embedded natively within the Slack collaboration platform. It enables users to search across their entire message history with natural language queries, generate summaries of channels and threads, create automated workflows using AI, and get real-time huddle notes. These capabilities are designed to reduce information overload and help teams work more efficiently. Key features include AI-powered search that understands context and intent, thread and conversation summaries that distill long discussions into key points, channel recaps that highlight what you missed, automatic huddle notes, workflow generation using natural language prompts, and real-time translation. The AI features are deeply integrated into the Slack interface, making them accessible without switching tools. Slack maintains a strong security and compliance posture with SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, and ISO 42001 certifications. The platform supports GDPR, CCPA, HIPAA, FINRA, and FedRAMP compliance requirements, making it suitable for regulated industries including financial services and healthcare. Slack is owned by Salesforce, which acquired the company in 2021 for approximately $27.7 billion. Originally founded in 2013 by Stewart Butterfield, Slack has grown to become one of the most widely used business communication platforms globally, serving hundreds of thousands of organizations. With the June 2025 pricing update, core AI features are now included in paid Slack plans rather than requiring a separate add-on. Business+ and Enterprise plans include the full suite of advanced AI capabilities, while Pro plans include core AI features like conversation summaries and huddle notes.

Sentiment Score?
4.6/ 5

TrustKit Score Breakdown

?80% Strong
Data Residency
Where is your data stored and processed?
Slack offers data residency in the US, EU, and Asia Pacific regions. Enterprise Grid customers can choose where their data is stored at rest.
4/5
Legal Jurisdiction
Which laws govern the company and your data?
Incorporated in Delaware, US. As a Salesforce subsidiary, subject to US laws including the CLOUD Act. Offers EU data processing agreements and Standard Contractual Clauses.
3/5
Data Retention & Training
Is your data used for model training?
Administrators can configure custom data retention policies. Enterprise Grid offers granular retention controls. Data can be exported and deleted on request.
4/5
Certifications
ISO 27001, SOC 2, Cyber Essentials, etc.
Comprehensive certification portfolio including SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, and ISO 42001. One of the most thoroughly certified collaboration platforms.
5/5
Regulatory Fit
Suitability for regulated industries and professional services
Supports GDPR, CCPA, HIPAA, FINRA, and FedRAMP compliance. Enterprise Grid plan includes features for regulated industries including eDiscovery and data loss prevention.
4/5

Pricing

Per UserFree tier
FreeFree
Pro$8.75/user/mo($7.25/user/mo annual)
Business+$15/user/mo
Enterprise GridFree
Full pricing details →

Quick Facts

Starting Price$7.25/user/moData HostingUS, EU, Asia PacificTrains on Your DataNeverFounded2013Employees1000+

Frequently Asked Questions

Is Slack AI GDPR compliant?

Slack AI has a TrustKit compliance score of 80% (Strong). Data Residency: Slack offers data residency in the US, EU, and Asia Pacific regions. Enterprise Grid customers can choose where their data is stored at rest.. Legal Jurisdiction: Incorporated in Delaware, US. As a Salesforce subsidiary, subject to US laws including the CLOUD Act. Offers EU data processing agreements and Standard Contractual Clauses..

Where does Slack AI store data?

Slack AI hosts data in: US, EU, Asia Pacific. Slack offers data residency in the US, EU, and Asia Pacific regions. Enterprise Grid customers can choose where their data is stored at rest.

Does Slack AI train on user data?

Slack AI: Never. Administrators can configure custom data retention policies. Enterprise Grid offers granular retention controls. Data can be exported and deleted on request.

What certifications does Slack AI hold?

Slack AI holds: SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001. Comprehensive certification portfolio including SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, and ISO 42001. One of the most thoroughly certified collaboration platforms.

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