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ClickUp AI

US all-in-one project management platform with integrated AI writing and automation

by ClickUpUSUnited States🌐US (default); EU available on Enterprise
TrustKit Score64%Moderate

About ClickUp AI

ClickUp was founded in San Diego in 2017 and has grown into one of the most feature-comprehensive project management platforms available, positioning itself as an all-in-one replacement for tools like Asana, Monday.com, Notion, and Slack. The platform covers task management, document collaboration, goal tracking, time tracking, whiteboarding, dashboards, and a native chat function — all within a single product. ClickUp AI (now called ClickUp Brain) is deeply integrated across the platform and covers AI writing assistance, task and document summarisation, automatic subtask generation, meeting notes, and a natural language interface for querying workspace data. The AI layer is powered by a combination of OpenAI and Anthropic models, routed through ClickUp's backend. For European compliance teams, ClickUp presents a standard US-company profile. It is a Delaware corporation with primary infrastructure in the US. ClickUp does offer an EU data residency option (hosted in the EU via AWS eu-west-1) for Enterprise plan customers, and provides a GDPR DPA with SCCs. However, the EU residency option is only available on the Enterprise plan, which means smaller organisations on lower tiers will have data processed in the US by default. ClickUp holds SOC 2 Type II certification and is ISO 27001 certified, which gives it a strong certification posture for a SaaS productivity tool. The company does not train its AI models on customer data, and the privacy policy includes appropriate commitments for AI feature data handling. Pricing spans a free tier (unlimited tasks, 100MB storage), Unlimited at $7/user/month, Business at $12/user/month, and Enterprise with custom pricing (including EU data residency). For European organisations on Business or lower tiers, data will be US-hosted. For regulated EU industries requiring EU residency, the Enterprise tier is required, which significantly raises the entry price point. For non-regulated European businesses primarily concerned with functionality, ClickUp AI offers one of the most integrated AI project management experiences available.

Sentiment Score?
4.7/ 5

TrustKit Score Breakdown

?64% Moderate
Data Residency
Where is your data stored and processed?
EU data residency available on Enterprise plan only; US default for all lower tiers
3/5
Legal Jurisdiction
Which laws govern the company and your data?
US Delaware corporation; CLOUD Act applies; DPA and SCCs available; EU hosting on Enterprise
2/5
Data Retention & Training
Is your data used for model training?
No training on customer data; AI model data not retained per policy; customer-controlled retention settings
4/5
Certifications
ISO 27001, SOC 2, Cyber Essentials, etc.
ISO 27001 and SOC 2 Type II certified — strong for a product-led SaaS company
4/5
Regulatory Fit
Suitability for regulated industries and professional services
Adequate for EU use with DPA; EU residency restricted to Enterprise tier; regulated use requires Enterprise
3/5

Pricing

FreemiumFree tier
Free ForeverFree
Unlimited$10/user/mo($7/user/mo annual)
Business$19/user/mo($12/user/mo annual)
EnterpriseContact Sales
Full pricing details →

Quick Facts

Starting PriceFree / $7/user/moData HostingUS (default); EU available on EnterpriseTrains on Your DataNot used for trainingFounded2017Employees1000+

Frequently Asked Questions

Is ClickUp AI GDPR compliant?

ClickUp AI has a TrustKit compliance score of 64% (Moderate). Data Residency: EU data residency available on Enterprise plan only; US default for all lower tiers. Legal Jurisdiction: US Delaware corporation; CLOUD Act applies; DPA and SCCs available; EU hosting on Enterprise.

Where does ClickUp AI store data?

ClickUp AI hosts data in: US (default); EU available on Enterprise. EU data residency available on Enterprise plan only; US default for all lower tiers

Does ClickUp AI train on user data?

ClickUp AI: Not used for training. No training on customer data; AI model data not retained per policy; customer-controlled retention settings

What certifications does ClickUp AI hold?

ClickUp AI holds: ISO 27001, SOC 2 Type II, GDPR. ISO 27001 and SOC 2 Type II certified — strong for a product-led SaaS company

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