Celonis
AI-enhanced process mining and intelligence platform from Munich
About Celonis
Celonis is a German process mining and process intelligence company headquartered in Munich, co-headquartered in New York. It is one of Europe's most valuable enterprise software companies, providing AI-powered tools that connect to enterprise systems (SAP, Salesforce, Oracle, etc.) to mine, analyse, and optimise business processes. The platform uses AI and machine learning to identify process inefficiencies, bottlenecks, and automation opportunities across procurement, supply chain, finance, IT, and customer service. Celonis's Process Intelligence layer provides real-time visibility into how processes actually execute (not how they're designed), enabling data-driven optimisation. Celonis holds SOC 2 Type II, ISO 27001, and ISO 27018 certifications. The platform offers EU data residency through European data centres, with additional options for on-premise deployment of certain components. As a German company, Celonis operates under EU data protection law and provides comprehensive DPAs for enterprise customers. For large European enterprises looking to optimise operations with AI, Celonis offers a mature, compliance-strong platform with deep enterprise system integrations. The dual EU/US headquarters provide global support while maintaining European data governance standards.
TrustKit Score Breakdown
?92% ExcellentPricing
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Frequently Asked Questions
Is Celonis GDPR compliant?
Celonis has a TrustKit compliance score of 92% (Excellent). Data Residency: EU data centres with on-premise option; German-headquartered. Legal Jurisdiction: German SE under EU law; strong DPA framework.
Where does Celonis store data?
Celonis hosts data in: EU and US data centres; on-premise option. EU data centres with on-premise option; German-headquartered
Does Celonis train on user data?
Celonis: No training on customer process data. No training on customer data; configurable retention; enterprise controls
What certifications does Celonis hold?
Celonis holds: SOC 2 Type II, ISO 27001, ISO 27018. SOC 2 Type II, ISO 27001, ISO 27018 certified