Runway

AI-powered creative tools for next-generation video generation

Loom AI

AI-powered async video messaging for teams

Runway

Moderate

14/25

Loom AI

Moderate

16/25

Score Breakdown

DimensionRunwayLoom AI

Data Residency

Where is your data stored and processed?

Runway: Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.

Loom AI: Loom hosts data primarily in the US with some EU hosting available. As part of Atlassian, data residency options may expand to align with Atlassian's broader infrastructure.

2/5

Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.

3/5

Loom hosts data primarily in the US with some EU hosting available. As part of Atlassian, data residency options may expand to align with Atlassian's broader infrastructure.

Legal Jurisdiction

Which laws govern the company and your data?

Runway: US-incorporated under Delaware law; subject to US legal jurisdiction and CLOUD Act provisions.

Loom AI: Atlassian is incorporated in Delaware, US. Subject to US laws including the CLOUD Act. Atlassian offers Standard Contractual Clauses and Data Processing Agreements for GDPR compliance.

3/5

US-incorporated under Delaware law; subject to US legal jurisdiction and CLOUD Act provisions.

3/5

Atlassian is incorporated in Delaware, US. Subject to US laws including the CLOUD Act. Atlassian offers Standard Contractual Clauses and Data Processing Agreements for GDPR compliance.

Data Retention & Training

Is your data used for model training?

Runway: Standard data retention policies apply; Enterprise customers can negotiate custom retention terms.

Loom AI: Administrators can configure retention policies for team workspaces. Videos can be set to expire after a certain period. Users can delete individual recordings at any time.

3/5

Standard data retention policies apply; Enterprise customers can negotiate custom retention terms.

3/5

Administrators can configure retention policies for team workspaces. Videos can be set to expire after a certain period. Users can delete individual recordings at any time.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Runway: Holds SOC 2 Type II certification. GDPR and CCPA alignment documented but no ISO 27001.

Loom AI: Benefits from Atlassian's certification portfolio including SOC 2 Type II and ISO 27001. Atlassian maintains a comprehensive trust and security program.

3/5

Holds SOC 2 Type II certification. GDPR and CCPA alignment documented but no ISO 27001.

4/5

Benefits from Atlassian's certification portfolio including SOC 2 Type II and ISO 27001. Atlassian maintains a comprehensive trust and security program.

Regulatory Fit

Suitability for regulated industries and professional services

Runway: Suitable for most creative and commercial workloads; regulated industries should review Enterprise data controls.

Loom AI: Suitable for general business use with GDPR and CCPA compliance. Enterprise plan offers additional security controls. Not specifically certified for HIPAA or financial regulatory use.

3/5

Suitable for most creative and commercial workloads; regulated industries should review Enterprise data controls.

3/5

Suitable for general business use with GDPR and CCPA compliance. Enterprise plan offers additional security controls. Not specifically certified for HIPAA or financial regulatory use.

Total Score

14/25

16/25

Best For

Runway

Best for teams that prioritise certifications (scores 4/5) and need a bronze-tier tool.

Loom AI

Best for teams on a tight budget.

Detailed Comparison

Loom AI vs Runway: Trust & Compliance Comparison

Loom AI (Atlassian, US) scores 16/25 overall with a Bronze (Moderate) trust badge. AI-powered async video messaging for teams. Runway (Runway AI, Inc., US) scores 14/25 with a Bronze (Moderate) trust badge. AI-powered creative tools for next-generation video generation.

Dimension-by-Dimension Breakdown

#### Data Residency

Loom AI leads with 3/5 vs 2/5.

●Loom AI (3/5): Loom hosts data primarily in the US with some EU hosting available. As part of Atlassian, data residency options may expand to align with Atlassian's broader infrastructure.

●Runway (2/5): Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.

#### Legal Jurisdiction

Both score equally at 3/5.

●Loom AI (3/5): Atlassian is incorporated in Delaware, US. Subject to US laws including the CLOUD Act. Atlassian offers Standard Contractual Clauses and Data Processing Agreements for GDPR compliance.

●Runway (3/5): US-incorporated under Delaware law; subject to US legal jurisdiction and CLOUD Act provisions.

#### Data Retention & Training

Both score equally at 3/5.

●Loom AI (3/5): Administrators can configure retention policies for team workspaces. Videos can be set to expire after a certain period. Users can delete individual recordings at any time.

●Runway (3/5): Standard data retention policies apply; Enterprise customers can negotiate custom retention terms.

#### Certifications

Loom AI leads with 4/5 vs 3/5.

●Loom AI (4/5): Benefits from Atlassian's certification portfolio including SOC 2 Type II and ISO 27001. Atlassian maintains a comprehensive trust and security program.

●Runway (3/5): Holds SOC 2 Type II certification. GDPR and CCPA alignment documented but no ISO 27001.

#### Regulatory Fit

Both score equally at 3/5.

●Loom AI (3/5): Suitable for general business use with GDPR and CCPA compliance. Enterprise plan offers additional security controls. Not specifically certified for HIPAA or financial regulatory use.

●Runway (3/5): Suitable for most creative and commercial workloads; regulated industries should review Enterprise data controls.

Certifications at a Glance

Certification	Loom AI	Runway
ISO 27001	Yes	No
SOC 2 Type II	Yes	Yes

Overall Verdict

Loom AI has a clear trust advantage, scoring 16/25 compared to Runway's 14/25. Loom AI particularly excels in data residency, certifications.

Frequently Asked Questions

Which is better for EU compliance, Runway or Loom AI?

Runway has a TrustKit score of 14/25 while Loom AI scores 16/25. Loom AI currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Runway and Loom AI compare on data residency?

Runway scores 2/5 for data residency (Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.), while Loom AI scores 3/5 (Loom hosts data primarily in the US with some EU hosting available. As part of Atlassian, data residency options may expand to align with Atlassian's broader infrastructure.).

Are Runway and Loom AI GDPR compliant?

Both tools are assessed across five compliance dimensions. Runway has a regulatory fit score of 3/5 and Loom AI scores 3/5. Check the full comparison above for a detailed breakdown.

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