Glean

Enterprise AI search that connects and searches all company knowledge with strict access controls

Guru

AI enterprise knowledge management that surfaces the right information in the right workflow

Glean

Moderate

16/25

Guru

Moderate

13/25

Score Breakdown

DimensionGleanGuru

Data Residency

Where is your data stored and processed?

Glean: AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure

Guru: Hosted on AWS US region; no EU or regional data residency options publicly available

3/5

AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure

2/5

Hosted on AWS US region; no EU or regional data residency options publicly available

Legal Jurisdiction

Which laws govern the company and your data?

Glean: US Delaware corporation subject to US jurisdiction and CLOUD Act; DPAs available for GDPR; Capital One Ventures as investor may raise considerations for some financial services organisations

Guru: US Delaware corporation subject to CLOUD Act; GDPR DPA available; SCCs for EU data transfers

2/5

US Delaware corporation subject to US jurisdiction and CLOUD Act; DPAs available for GDPR; Capital One Ventures as investor may raise considerations for some financial services organisations

2/5

US Delaware corporation subject to CLOUD Act; GDPR DPA available; SCCs for EU data transfers

Data Retention & Training

Is your data used for model training?

Glean: Customer data not used to train foundational AI models; strict permission mirroring ensures data is only surfaced to authorised users; comprehensive audit logs and configurable retention policies

Guru: Customer knowledge content not used for model training; configurable retention and deletion; GDPR-compliant DPA

4/5

Customer data not used to train foundational AI models; strict permission mirroring ensures data is only surfaced to authorised users; comprehensive audit logs and configurable retention policies

4/5

Customer knowledge content not used for model training; configurable retention and deletion; GDPR-compliant DPA

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Glean: SOC 2 Type II certified; HIPAA BAA available; GDPR compliant with DPA; no ISO 27001 publicly confirmed

Guru: SOC 2 Type II certified; no ISO 27001 or additional certifications publicly confirmed

3/5

SOC 2 Type II certified; HIPAA BAA available; GDPR compliant with DPA; no ISO 27001 publicly confirmed

2/5

SOC 2 Type II certified; no ISO 27001 or additional certifications publicly confirmed

Regulatory Fit

Suitability for regulated industries and professional services

Glean: Permission-enforcement architecture, HIPAA BAA, audit logs, and data residency options make Glean well-suited to large regulated enterprises; US jurisdiction is the primary limitation for EU-sovereignty-focused buyers

Guru: Verification and governance model well-suited to compliance knowledge management; limited data residency options

4/5

Permission-enforcement architecture, HIPAA BAA, audit logs, and data residency options make Glean well-suited to large regulated enterprises; US jurisdiction is the primary limitation for EU-sovereignty-focused buyers

3/5

Verification and governance model well-suited to compliance knowledge management; limited data residency options

Total Score

16/25

13/25

Best For

Glean

Best for privacy-conscious teams who need strong data retention controls.

Guru

Best for privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Glean vs Guru: Trust & Compliance Comparison

Glean (Glean, US) scores 16/25 overall with a Bronze (Moderate) trust badge. Enterprise AI search that connects and searches all company knowledge with strict access controls. Guru (Guru Technologies, US) scores 13/25 with a Bronze (Moderate) trust badge. AI enterprise knowledge management that surfaces the right information in the right workflow.

Dimension-by-Dimension Breakdown

#### Data Residency

Glean leads with 3/5 vs 2/5.

●Glean (3/5): AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure

●Guru (2/5): Hosted on AWS US region; no EU or regional data residency options publicly available

#### Legal Jurisdiction

Both score equally at 2/5.

●Glean (2/5): US Delaware corporation subject to US jurisdiction and CLOUD Act; DPAs available for GDPR; Capital One Ventures as investor may raise considerations for some financial services organisations

●Guru (2/5): US Delaware corporation subject to CLOUD Act; GDPR DPA available; SCCs for EU data transfers

#### Data Retention & Training

Both score equally at 4/5.

●Glean (4/5): Customer data not used to train foundational AI models; strict permission mirroring ensures data is only surfaced to authorised users; comprehensive audit logs and configurable retention policies

●Guru (4/5): Customer knowledge content not used for model training; configurable retention and deletion; GDPR-compliant DPA

#### Certifications

Glean leads with 3/5 vs 2/5.

●Glean (3/5): SOC 2 Type II certified; HIPAA BAA available; GDPR compliant with DPA; no ISO 27001 publicly confirmed

●Guru (2/5): SOC 2 Type II certified; no ISO 27001 or additional certifications publicly confirmed

#### Regulatory Fit

Glean leads with 4/5 vs 3/5.

●Glean (4/5): Permission-enforcement architecture, HIPAA BAA, audit logs, and data residency options make Glean well-suited to large regulated enterprises; US jurisdiction is the primary limitation for EU-sovereignty-focused buyers

●Guru (3/5): Verification and governance model well-suited to compliance knowledge management; limited data residency options

Certifications at a Glance

Certification	Glean	Guru
SOC 2 Type II	Yes	Yes

Overall Verdict

Glean has a clear trust advantage, scoring 16/25 compared to Guru's 13/25. Glean particularly excels in data residency, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Glean or Guru?

Glean has a TrustKit score of 16/25 while Guru scores 13/25. Glean currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Glean and Guru compare on data residency?

Glean scores 3/5 for data residency (AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure), while Guru scores 2/5 (Hosted on AWS US region; no EU or regional data residency options publicly available).

Are Glean and Guru GDPR compliant?

Both tools are assessed across five compliance dimensions. Glean has a regulatory fit score of 4/5 and Guru scores 3/5. Check the full comparison above for a detailed breakdown.

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