D-ID

AI platform for creating talking avatar videos from text and images at scale

HeyGen

AI video generation platform with realistic avatars, voice cloning, and multilingual dubbing

D-ID

Moderate

14/25

HeyGen

Moderate

13/25

Score Breakdown

DimensionD-IDHeyGen

Data Residency

Where is your data stored and processed?

D-ID: Cloud-hosted with no published EU-specific hosting option. Data centre locations not publicly specified. Israel has EU adequacy decision.

HeyGen: Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers

2/5

Cloud-hosted with no published EU-specific hosting option. Data centre locations not publicly specified. Israel has EU adequacy decision.

2/5

Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers

Legal Jurisdiction

Which laws govern the company and your data?

D-ID: Israeli incorporation. Israel holds an EU adequacy decision for data transfers, which simplifies GDPR compliance. Not subject to US CLOUD Act.

HeyGen: US-incorporated company subject to CLOUD Act; GDPR compliance via DPA and Data Privacy Framework; EU-based customers should assess cross-border transfer mechanisms

3/5

Israeli incorporation. Israel holds an EU adequacy decision for data transfers, which simplifies GDPR compliance. Not subject to US CLOUD Act.

2/5

US-incorporated company subject to CLOUD Act; GDPR compliance via DPA and Data Privacy Framework; EU-based customers should assess cross-border transfer mechanisms

Data Retention & Training

Is your data used for model training?

D-ID: Input images and generated videos not used for model training per policy. Detailed retention schedules should be confirmed via DPA.

HeyGen: HeyGen does not train models on customer avatars or voice clones; retention settings configurable at enterprise tier; daily backups maintained

3/5

Input images and generated videos not used for model training per policy. Detailed retention schedules should be confirmed via DPA.

3/5

HeyGen does not train models on customer avatars or voice clones; retention settings configurable at enterprise tier; daily backups maintained

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

D-ID: SOC 2 Type II certified. Appropriate for the company's maturity level. ISO 27001 would strengthen the posture.

HeyGen: SOC 2 Type II certified; GDPR, CCPA, and EU AI Act alignment claimed; no ISO 27001 certification confirmed

3/5

SOC 2 Type II certified. Appropriate for the company's maturity level. ISO 27001 would strengthen the posture.

3/5

SOC 2 Type II certified; GDPR, CCPA, and EU AI Act alignment claimed; no ISO 27001 certification confirmed

Regulatory Fit

Suitability for regulated industries and professional services

D-ID: Israeli adequacy decision simplifies EU adoption. SOC 2 certified. Suitable for European businesses in creative and L&D use cases. Regulated industries should verify data handling specifics.

HeyGen: Suitable for enterprise marketing and L&D teams with standard compliance needs; synthetic media governance and consent requirements require careful policy work for regulated sectors

3/5

Israeli adequacy decision simplifies EU adoption. SOC 2 certified. Suitable for European businesses in creative and L&D use cases. Regulated industries should verify data handling specifics.

3/5

Suitable for enterprise marketing and L&D teams with standard compliance needs; synthetic media governance and consent requirements require careful policy work for regulated sectors

Total Score

14/25

13/25

Best For

D-ID

Best for teams on a tight budget.

HeyGen

Best for teams on a tight budget.

Detailed Comparison

D-ID vs HeyGen: Trust & Compliance Comparison

D-ID (D-ID, IL) scores 14/25 overall with a Bronze (Moderate) trust badge. AI platform for creating talking avatar videos from text and images at scale. HeyGen (HeyGen, US) scores 13/25 with a Bronze (Moderate) trust badge. AI video generation platform with realistic avatars, voice cloning, and multilingual dubbing.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 2/5.

●D-ID (2/5): Cloud-hosted with no published EU-specific hosting option. Data centre locations not publicly specified. Israel has EU adequacy decision.

●HeyGen (2/5): Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers

#### Legal Jurisdiction

D-ID leads with 3/5 vs 2/5.

●D-ID (3/5): Israeli incorporation. Israel holds an EU adequacy decision for data transfers, which simplifies GDPR compliance. Not subject to US CLOUD Act.

●HeyGen (2/5): US-incorporated company subject to CLOUD Act; GDPR compliance via DPA and Data Privacy Framework; EU-based customers should assess cross-border transfer mechanisms

#### Data Retention & Training

Both score equally at 3/5.

●D-ID (3/5): Input images and generated videos not used for model training per policy. Detailed retention schedules should be confirmed via DPA.

●HeyGen (3/5): HeyGen does not train models on customer avatars or voice clones; retention settings configurable at enterprise tier; daily backups maintained

#### Certifications

Both score equally at 3/5.

●D-ID (3/5): SOC 2 Type II certified. Appropriate for the company's maturity level. ISO 27001 would strengthen the posture.

●HeyGen (3/5): SOC 2 Type II certified; GDPR, CCPA, and EU AI Act alignment claimed; no ISO 27001 certification confirmed

#### Regulatory Fit

Both score equally at 3/5.

●D-ID (3/5): Israeli adequacy decision simplifies EU adoption. SOC 2 certified. Suitable for European businesses in creative and L&D use cases. Regulated industries should verify data handling specifics.

●HeyGen (3/5): Suitable for enterprise marketing and L&D teams with standard compliance needs; synthetic media governance and consent requirements require careful policy work for regulated sectors

Certifications at a Glance

Certification	D-ID	HeyGen
SOC 2 Type II	Yes	Yes

Overall Verdict

D-ID and HeyGen are closely matched on trust and compliance, with scores of 14/25 and 13/25 respectively. The right choice depends on your specific regulatory requirements and existing technology stack.

Frequently Asked Questions

Which is better for EU compliance, D-ID or HeyGen?

D-ID has a TrustKit score of 14/25 while HeyGen scores 13/25. D-ID currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do D-ID and HeyGen compare on data residency?

D-ID scores 2/5 for data residency (Cloud-hosted with no published EU-specific hosting option. Data centre locations not publicly specified. Israel has EU adequacy decision.), while HeyGen scores 2/5 (Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers).

Are D-ID and HeyGen GDPR compliant?

Both tools are assessed across five compliance dimensions. D-ID has a regulatory fit score of 3/5 and HeyGen scores 3/5. Check the full comparison above for a detailed breakdown.

Explore Each Tool