Rasa

Open-source conversational AI framework for building enterprise chatbots and voice assistants

Agenta

Open-source LLMOps platform for prompt management, evaluation, and observability — Berlin-based

Rasa

Strong

19/25

Agenta

Strong

20/25

Score Breakdown

DimensionRasaAgenta

Data Residency

Where is your data stored and processed?

Rasa: Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.

Agenta: Open-source with self-hosting: all LLM traces and evaluation data stay on your infrastructure. Cloud option hosted in EU.

5/5

Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.

5/5

Open-source with self-hosting: all LLM traces and evaluation data stay on your infrastructure. Cloud option hosted in EU.

Legal Jurisdiction

Which laws govern the company and your data?

Rasa: Dual incorporation: Rasa Technologies GmbH (Germany) and Rasa Technologies Inc (USA). German R&D but US entity introduces CLOUD Act considerations. Self-hosted deployments mitigate jurisdiction risks.

Agenta: German GmbH, fully under EU law. Berlin-based with European investors (Antler, InReach). No US parent.

3/5

Dual incorporation: Rasa Technologies GmbH (Germany) and Rasa Technologies Inc (USA). German R&D but US entity introduces CLOUD Act considerations. Self-hosted deployments mitigate jurisdiction risks.

5/5

German GmbH, fully under EU law. Berlin-based with European investors (Antler, InReach). No US parent.

Data Retention & Training

Is your data used for model training?

Rasa: Self-hosted architecture gives customers complete control over data retention. Rasa does not access or host customer data. Open-source code allows full audit of data handling.

Agenta: Self-hosted gives complete control. Open-source code is auditable. No data used for training.

5/5

Self-hosted architecture gives customers complete control over data retention. Rasa does not access or host customer data. Open-source code allows full audit of data handling.

5/5

Self-hosted gives complete control. Open-source code is auditable. No data used for training.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Rasa: Controls aligned with ISO 27002. Supports GDPR and HIPAA compliance. No formal ISO 27001 or SOC 2 certifications listed. Self-hosted model shifts certification burden to customer.

Agenta: No formal certifications (SOC 2, ISO 27001). Expected at this early stage. Self-hosted model allows organisations to apply their own security controls.

2/5

Controls aligned with ISO 27002. Supports GDPR and HIPAA compliance. No formal ISO 27001 or SOC 2 certifications listed. Self-hosted model shifts certification burden to customer.

1/5

No formal certifications (SOC 2, ISO 27001). Expected at this early stage. Self-hosted model allows organisations to apply their own security controls.

Regulatory Fit

Suitability for regulated industries and professional services

Rasa: Excellent for regulated industries due to self-hosting capability. Used by enterprises in financial services, healthcare, and government. Full data control enables compliance with strict regulatory requirements.

Agenta: EU-native, open-source, self-hostable. Strong sovereignty posture offset by lack of formal certifications. Best suited for teams that manage their own infrastructure and security.

4/5

Excellent for regulated industries due to self-hosting capability. Used by enterprises in financial services, healthcare, and government. Full data control enables compliance with strict regulatory requirements.

4/5

EU-native, open-source, self-hostable. Strong sovereignty posture offset by lack of formal certifications. Best suited for teams that manage their own infrastructure and security.

Total Score

19/25

20/25

Best For

Rasa

Best for EU-headquartered organisations needing maximum data sovereignty; privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment; teams on a tight budget.

Agenta

Best for regulated industries (financial-services, healthcare); privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment; teams on a tight budget; enterprises requiring SSO integration.

Detailed Comparison

Agenta vs Rasa: Trust & Compliance Comparison

Agenta (Agenta, DE) scores 20/25 overall with a Silver (Strong) trust badge. Open-source LLMOps platform for prompt management, evaluation, and observability — Berlin-based. Rasa (Rasa, DE) scores 19/25 with a Silver (Strong) trust badge. Open-source conversational AI framework for building enterprise chatbots and voice assistants.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 5/5.

●Agenta (5/5): Open-source with self-hosting: all LLM traces and evaluation data stay on your infrastructure. Cloud option hosted in EU.

●Rasa (5/5): Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.

#### Legal Jurisdiction

Agenta leads with 5/5 vs 3/5.

●Agenta (5/5): German GmbH, fully under EU law. Berlin-based with European investors (Antler, InReach). No US parent.

●Rasa (3/5): Dual incorporation: Rasa Technologies GmbH (Germany) and Rasa Technologies Inc (USA). German R&D but US entity introduces CLOUD Act considerations. Self-hosted deployments mitigate jurisdiction risks.

#### Data Retention & Training

Both score equally at 5/5.

●Agenta (5/5): Self-hosted gives complete control. Open-source code is auditable. No data used for training.

●Rasa (5/5): Self-hosted architecture gives customers complete control over data retention. Rasa does not access or host customer data. Open-source code allows full audit of data handling.

#### Certifications

Rasa leads with 2/5 vs 1/5.

●Agenta (1/5): No formal certifications (SOC 2, ISO 27001). Expected at this early stage. Self-hosted model allows organisations to apply their own security controls.

●Rasa (2/5): Controls aligned with ISO 27002. Supports GDPR and HIPAA compliance. No formal ISO 27001 or SOC 2 certifications listed. Self-hosted model shifts certification burden to customer.

#### Regulatory Fit

Both score equally at 4/5.

●Agenta (4/5): EU-native, open-source, self-hostable. Strong sovereignty posture offset by lack of formal certifications. Best suited for teams that manage their own infrastructure and security.

●Rasa (4/5): Excellent for regulated industries due to self-hosting capability. Used by enterprises in financial services, healthcare, and government. Full data control enables compliance with strict regulatory requirements.

Overall Verdict

Agenta and Rasa are closely matched on trust and compliance, with scores of 20/25 and 19/25 respectively. The right choice depends on your specific regulatory requirements and existing technology stack.

Frequently Asked Questions

Which is better for EU compliance, Rasa or Agenta?

Rasa has a TrustKit score of 19/25 while Agenta scores 20/25. Agenta currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Rasa and Agenta compare on data residency?

Rasa scores 5/5 for data residency (Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.), while Agenta scores 5/5 (Open-source with self-hosting: all LLM traces and evaluation data stay on your infrastructure. Cloud option hosted in EU.).

Are Rasa and Agenta GDPR compliant?

Both tools are assessed across five compliance dimensions. Rasa has a regulatory fit score of 4/5 and Agenta scores 4/5. Check the full comparison above for a detailed breakdown.

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