Luminance

AI contract intelligence platform

PandaDoc

US document automation platform with AI-powered proposal and contract creation

Luminance

Excellent

23/25

PandaDoc

Moderate

15/25

Score Breakdown

DimensionLuminancePandaDoc

Data Residency

Where is your data stored and processed?

Luminance: UK/EU hosting with customer choice; on-premise available

PandaDoc: EU data residency available as add-on for Business/Enterprise; US default on lower tiers

5/5

UK/EU hosting with customer choice; on-premise available

3/5

EU data residency available as add-on for Business/Enterprise; US default on lower tiers

Legal Jurisdiction

Which laws govern the company and your data?

Luminance: UK-incorporated company under English law

PandaDoc: US Delaware corporation; CLOUD Act applies; DPA with SCCs available; Belarusian dev history warrants supply chain review

5/5

UK-incorporated company under English law

2/5

US Delaware corporation; CLOUD Act applies; DPA with SCCs available; Belarusian dev history warrants supply chain review

Data Retention & Training

Is your data used for model training?

Luminance: Zero data used for training; complete client data isolation

PandaDoc: No training on customer documents; OpenAI zero-retention API for AI features; DPA available

5/5

Zero data used for training; complete client data isolation

4/5

No training on customer documents; OpenAI zero-retention API for AI features; DPA available

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Luminance: SOC 2 Type II, ISO 27001, Cyber Essentials Plus

PandaDoc: SOC 2 Type II certified; ISO 27001 not confirmed; eIDAS-compliant e-signatures

4/5

SOC 2 Type II, ISO 27001, Cyber Essentials Plus

3/5

SOC 2 Type II certified; ISO 27001 not confirmed; eIDAS-compliant e-signatures

Regulatory Fit

Suitability for regulated industries and professional services

Luminance: SRA and FCA suitable; used by regulated law firms and financial institutions

PandaDoc: Adequate for EU use with activated EU residency add-on and DPA; requires explicit configuration

4/5

SRA and FCA suitable; used by regulated law firms and financial institutions

3/5

Adequate for EU use with activated EU residency add-on and DPA; requires explicit configuration

Total Score

23/25

15/25

Best For

Luminance

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (SOC 2 Type II, ISO 27001, Cyber Essentials Plus); regulated industries (SRA, FCA); privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment.

PandaDoc

Best for privacy-conscious teams who need strong data retention controls.

Detailed Comparison

Luminance vs PandaDoc: Trust & Compliance Comparison

Luminance (Luminance Technologies Ltd, GB) scores 23/25 overall with a Gold (Excellent) trust badge. AI contract intelligence platform. PandaDoc (PandaDoc, US) scores 15/25 with a Bronze (Moderate) trust badge. US document automation platform with AI-powered proposal and contract creation.

Dimension-by-Dimension Breakdown

#### Data Residency

Luminance leads with 5/5 vs 3/5.

●Luminance (5/5): UK/EU hosting with customer choice; on-premise available

●PandaDoc (3/5): EU data residency available as add-on for Business/Enterprise; US default on lower tiers

#### Legal Jurisdiction

Luminance leads with 5/5 vs 2/5.

●Luminance (5/5): UK-incorporated company under English law

●PandaDoc (2/5): US Delaware corporation; CLOUD Act applies; DPA with SCCs available; Belarusian dev history warrants supply chain review

#### Data Retention & Training

Luminance leads with 5/5 vs 4/5.

●Luminance (5/5): Zero data used for training; complete client data isolation

●PandaDoc (4/5): No training on customer documents; OpenAI zero-retention API for AI features; DPA available

#### Certifications

Luminance leads with 4/5 vs 3/5.

●Luminance (4/5): SOC 2 Type II, ISO 27001, Cyber Essentials Plus

●PandaDoc (3/5): SOC 2 Type II certified; ISO 27001 not confirmed; eIDAS-compliant e-signatures

#### Regulatory Fit

Luminance leads with 4/5 vs 3/5.

●Luminance (4/5): SRA and FCA suitable; used by regulated law firms and financial institutions

●PandaDoc (3/5): Adequate for EU use with activated EU residency add-on and DPA; requires explicit configuration

Certifications at a Glance

Certification	Luminance	PandaDoc
Cyber Essentials Plus	Yes	No
ISO 27001	Yes	No
SOC 2 Type II	Yes	Yes

Overall Verdict

Luminance has a clear trust advantage, scoring 23/25 compared to PandaDoc's 15/25. Luminance particularly excels in data residency, legal jurisdiction, data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Luminance or PandaDoc?

Luminance has a TrustKit score of 23/25 while PandaDoc scores 15/25. Luminance currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Luminance and PandaDoc compare on data residency?

Luminance scores 5/5 for data residency (UK/EU hosting with customer choice; on-premise available), while PandaDoc scores 3/5 (EU data residency available as add-on for Business/Enterprise; US default on lower tiers).

Are Luminance and PandaDoc GDPR compliant?

Both tools are assessed across five compliance dimensions. Luminance has a regulatory fit score of 4/5 and PandaDoc scores 3/5. Check the full comparison above for a detailed breakdown.

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