Infermedica

Polish AI symptom checker and clinical triage platform for digital health

Suki AI

US AI clinical documentation assistant for physicians using voice and ambient AI

Infermedica

Excellent

24/25

Suki AI

Caution

9/25

Score Breakdown

DimensionInfermedicaSuki AI

Data Residency

Where is your data stored and processed?

Infermedica: EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.

Suki AI: US-only infrastructure; no EU data residency option; patient voice data processed in the US

5/5

EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.

1/5

US-only infrastructure; no EU data residency option; patient voice data processed in the US

Legal Jurisdiction

Which laws govern the company and your data?

Infermedica: Polish Sp. z o.o. under Polish and EU law. GDPR and EU AI Act apply as corporate law. UODO (Polish DPA) is the lead supervisory authority. No CLOUD Act exposure.

Suki AI: US Delaware corporation; CLOUD Act applies to sensitive patient data; HIPAA-focused, not GDPR-optimised

5/5

Polish Sp. z o.o. under Polish and EU law. GDPR and EU AI Act apply as corporate law. UODO (Polish DPA) is the lead supervisory authority. No CLOUD Act exposure.

1/5

US Delaware corporation; CLOUD Act applies to sensitive patient data; HIPAA-focused, not GDPR-optimised

Data Retention & Training

Is your data used for model training?

Infermedica: Patient triage data not used for cross-customer model training. API architecture means customer data stays under customer control. GDPR-compliant DPA available for all customers.

Suki AI: Opt-out from model training available; patient data retention governed by HIPAA; GDPR controls unclear

5/5

Patient triage data not used for cross-customer model training. API architecture means customer data stays under customer control. GDPR-compliant DPA available for all customers.

3/5

Opt-out from model training available; patient data retention governed by HIPAA; GDPR controls unclear

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Infermedica: ISO 27001 and ISO 27799 (health informatics security) certifications. CE-marked as Class I medical device under EU MDR. Strong certification posture for a medical AI company.

Suki AI: SOC 2 Type II and HIPAA compliant; ISO 27001 not confirmed; no EU-specific certifications

4/5

ISO 27001 and ISO 27799 (health informatics security) certifications. CE-marked as Class I medical device under EU MDR. Strong certification posture for a medical AI company.

3/5

SOC 2 Type II and HIPAA compliant; ISO 27001 not confirmed; no EU-specific certifications

Regulatory Fit

Suitability for regulated industries and professional services

Infermedica: Excellent fit for EU healthcare organisations, insurers, and digital health platforms. CE-marked under MDR, GDPR-native, EU-incorporated, and multilingual (30+ languages). One of the strongest EU-sovereign medical AI platforms for triage and symptom assessment.

Suki AI: Not suitable for EU patient data processing without major bespoke contractual and infrastructure changes

5/5

Excellent fit for EU healthcare organisations, insurers, and digital health platforms. CE-marked under MDR, GDPR-native, EU-incorporated, and multilingual (30+ languages). One of the strongest EU-sovereign medical AI platforms for triage and symptom assessment.

1/5

Not suitable for EU patient data processing without major bespoke contractual and infrastructure changes

Total Score

24/25

9/25

Best For

Infermedica

Best for EU-headquartered organisations needing maximum data sovereignty; regulated industries (CNIL, BaFin); privacy-conscious teams who need strong data retention controls.

Suki AI

Best for teams that prioritise data retention & training (scores 3/5) and need a review required-tier tool.

Detailed Comparison

Infermedica vs Suki AI: Trust & Compliance Comparison

Infermedica (Infermedica, PL) scores 24/25 overall with a Gold (Excellent) trust badge. Polish AI symptom checker and clinical triage platform for digital health. Suki AI (Suki AI, US) scores 9/25 with a Review Required (Caution) trust badge. US AI clinical documentation assistant for physicians using voice and ambient AI.

Dimension-by-Dimension Breakdown

#### Data Residency

Infermedica leads with 5/5 vs 1/5.

●Infermedica (5/5): EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.

●Suki AI (1/5): US-only infrastructure; no EU data residency option; patient voice data processed in the US

#### Legal Jurisdiction

Infermedica leads with 5/5 vs 1/5.

●Infermedica (5/5): Polish Sp. z o.o. under Polish and EU law. GDPR and EU AI Act apply as corporate law. UODO (Polish DPA) is the lead supervisory authority. No CLOUD Act exposure.

●Suki AI (1/5): US Delaware corporation; CLOUD Act applies to sensitive patient data; HIPAA-focused, not GDPR-optimised

#### Data Retention & Training

Infermedica leads with 5/5 vs 3/5.

●Infermedica (5/5): Patient triage data not used for cross-customer model training. API architecture means customer data stays under customer control. GDPR-compliant DPA available for all customers.

●Suki AI (3/5): Opt-out from model training available; patient data retention governed by HIPAA; GDPR controls unclear

#### Certifications

Infermedica leads with 4/5 vs 3/5.

●Infermedica (4/5): ISO 27001 and ISO 27799 (health informatics security) certifications. CE-marked as Class I medical device under EU MDR. Strong certification posture for a medical AI company.

●Suki AI (3/5): SOC 2 Type II and HIPAA compliant; ISO 27001 not confirmed; no EU-specific certifications

#### Regulatory Fit

Infermedica leads with 5/5 vs 1/5.

●Infermedica (5/5): Excellent fit for EU healthcare organisations, insurers, and digital health platforms. CE-marked under MDR, GDPR-native, EU-incorporated, and multilingual (30+ languages). One of the strongest EU-sovereign medical AI platforms for triage and symptom assessment.

●Suki AI (1/5): Not suitable for EU patient data processing without major bespoke contractual and infrastructure changes

Certifications at a Glance

Certification	Infermedica	Suki AI
HIPAA	No	Yes
ISO 27001	Yes	No
ISO 27799	Yes	No
SOC 2 Type II	No	Yes

Overall Verdict

Infermedica has a clear trust advantage, scoring 24/25 compared to Suki AI's 9/25. Infermedica particularly excels in data residency, legal jurisdiction, data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Infermedica or Suki AI?

Infermedica has a TrustKit score of 24/25 while Suki AI scores 9/25. Infermedica currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Infermedica and Suki AI compare on data residency?

Infermedica scores 5/5 for data residency (EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.), while Suki AI scores 1/5 (US-only infrastructure; no EU data residency option; patient voice data processed in the US).

Are Infermedica and Suki AI GDPR compliant?

Both tools are assessed across five compliance dimensions. Infermedica has a regulatory fit score of 5/5 and Suki AI scores 1/5. Check the full comparison above for a detailed breakdown.

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