Runway

AI-powered creative tools for next-generation video generation

HeyGen

AI video generation platform with realistic avatars, voice cloning, and multilingual dubbing

Runway

Moderate

14/25

HeyGen

Moderate

13/25

Score Breakdown

DimensionRunwayHeyGen

Data Residency

Where is your data stored and processed?

Runway: Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.

HeyGen: Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers

2/5

Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.

2/5

Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers

Legal Jurisdiction

Which laws govern the company and your data?

Runway: US-incorporated under Delaware law; subject to US legal jurisdiction and CLOUD Act provisions.

HeyGen: US-incorporated company subject to CLOUD Act; GDPR compliance via DPA and Data Privacy Framework; EU-based customers should assess cross-border transfer mechanisms

3/5

US-incorporated under Delaware law; subject to US legal jurisdiction and CLOUD Act provisions.

2/5

US-incorporated company subject to CLOUD Act; GDPR compliance via DPA and Data Privacy Framework; EU-based customers should assess cross-border transfer mechanisms

Data Retention & Training

Is your data used for model training?

Runway: Standard data retention policies apply; Enterprise customers can negotiate custom retention terms.

HeyGen: HeyGen does not train models on customer avatars or voice clones; retention settings configurable at enterprise tier; daily backups maintained

3/5

Standard data retention policies apply; Enterprise customers can negotiate custom retention terms.

3/5

HeyGen does not train models on customer avatars or voice clones; retention settings configurable at enterprise tier; daily backups maintained

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Runway: Holds SOC 2 Type II certification. GDPR and CCPA alignment documented but no ISO 27001.

HeyGen: SOC 2 Type II certified; GDPR, CCPA, and EU AI Act alignment claimed; no ISO 27001 certification confirmed

3/5

Holds SOC 2 Type II certification. GDPR and CCPA alignment documented but no ISO 27001.

3/5

SOC 2 Type II certified; GDPR, CCPA, and EU AI Act alignment claimed; no ISO 27001 certification confirmed

Regulatory Fit

Suitability for regulated industries and professional services

Runway: Suitable for most creative and commercial workloads; regulated industries should review Enterprise data controls.

HeyGen: Suitable for enterprise marketing and L&D teams with standard compliance needs; synthetic media governance and consent requirements require careful policy work for regulated sectors

3/5

Suitable for most creative and commercial workloads; regulated industries should review Enterprise data controls.

3/5

Suitable for enterprise marketing and L&D teams with standard compliance needs; synthetic media governance and consent requirements require careful policy work for regulated sectors

Total Score

14/25

13/25

Best For

Runway

Best for teams on a tight budget.

HeyGen

Best for teams on a tight budget.

Detailed Comparison

HeyGen vs Runway: Trust & Compliance Comparison

HeyGen (HeyGen, US) scores 13/25 overall with a Bronze (Moderate) trust badge. AI video generation platform with realistic avatars, voice cloning, and multilingual dubbing. Runway (Runway AI, Inc., US) scores 14/25 with a Bronze (Moderate) trust badge. AI-powered creative tools for next-generation video generation.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 2/5.

●HeyGen (2/5): Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers

●Runway (2/5): Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.

#### Legal Jurisdiction

Runway leads with 3/5 vs 2/5.

●HeyGen (2/5): US-incorporated company subject to CLOUD Act; GDPR compliance via DPA and Data Privacy Framework; EU-based customers should assess cross-border transfer mechanisms

●Runway (3/5): US-incorporated under Delaware law; subject to US legal jurisdiction and CLOUD Act provisions.

#### Data Retention & Training

Both score equally at 3/5.

●HeyGen (3/5): HeyGen does not train models on customer avatars or voice clones; retention settings configurable at enterprise tier; daily backups maintained

●Runway (3/5): Standard data retention policies apply; Enterprise customers can negotiate custom retention terms.

#### Certifications

Both score equally at 3/5.

●HeyGen (3/5): SOC 2 Type II certified; GDPR, CCPA, and EU AI Act alignment claimed; no ISO 27001 certification confirmed

●Runway (3/5): Holds SOC 2 Type II certification. GDPR and CCPA alignment documented but no ISO 27001.

#### Regulatory Fit

Both score equally at 3/5.

●HeyGen (3/5): Suitable for enterprise marketing and L&D teams with standard compliance needs; synthetic media governance and consent requirements require careful policy work for regulated sectors

●Runway (3/5): Suitable for most creative and commercial workloads; regulated industries should review Enterprise data controls.

Certifications at a Glance

Certification	HeyGen	Runway
SOC 2 Type II	Yes	Yes

Overall Verdict

HeyGen and Runway are closely matched on trust and compliance, with scores of 13/25 and 14/25 respectively. The right choice depends on your specific regulatory requirements and existing technology stack.

Frequently Asked Questions

Which is better for EU compliance, Runway or HeyGen?

Runway has a TrustKit score of 14/25 while HeyGen scores 13/25. Runway currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Runway and HeyGen compare on data residency?

Runway scores 2/5 for data residency (Infrastructure hosted in multiple US data centers; no specific EU data residency option advertised for non-enterprise customers.), while HeyGen scores 2/5 (Data hosted on AWS in the US; no publicly documented EU data residency option for standard plans; DPA available for enterprise customers).

Are Runway and HeyGen GDPR compliant?

Both tools are assessed across five compliance dimensions. Runway has a regulatory fit score of 3/5 and HeyGen scores 3/5. Check the full comparison above for a detailed breakdown.

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