Glean

Enterprise AI search that connects and searches all company knowledge with strict access controls

Mem AI

US AI-powered note-taking that automatically organises your knowledge without folders

Glean

Moderate

16/25

Mem AI

Caution

8/25

Score Breakdown

DimensionGleanMem AI

Data Residency

Where is your data stored and processed?

Glean: AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure

Mem AI: US-only hosting on AWS; no EU data residency option available

3/5

AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure

1/5

US-only hosting on AWS; no EU data residency option available

Legal Jurisdiction

Which laws govern the company and your data?

Glean: US Delaware corporation subject to US jurisdiction and CLOUD Act; DPAs available for GDPR; Capital One Ventures as investor may raise considerations for some financial services organisations

Mem AI: US Delaware corporation; CLOUD Act applies; no strong EU mitigations in place

2/5

US Delaware corporation subject to US jurisdiction and CLOUD Act; DPAs available for GDPR; Capital One Ventures as investor may raise considerations for some financial services organisations

2/5

US Delaware corporation; CLOUD Act applies; no strong EU mitigations in place

Data Retention & Training

Is your data used for model training?

Glean: Customer data not used to train foundational AI models; strict permission mirroring ensures data is only surfaced to authorised users; comprehensive audit logs and configurable retention policies

Mem AI: No stated training on user notes; AI processes content for retrieval; review current privacy policy

4/5

Customer data not used to train foundational AI models; strict permission mirroring ensures data is only surfaced to authorised users; comprehensive audit logs and configurable retention policies

3/5

No stated training on user notes; AI processes content for retrieval; review current privacy policy

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Glean: SOC 2 Type II certified; HIPAA BAA available; GDPR compliant with DPA; no ISO 27001 publicly confirmed

Mem AI: No ISO 27001 or SOC 2 certifications published

3/5

SOC 2 Type II certified; HIPAA BAA available; GDPR compliant with DPA; no ISO 27001 publicly confirmed

1/5

No ISO 27001 or SOC 2 certifications published

Regulatory Fit

Suitability for regulated industries and professional services

Glean: Permission-enforcement architecture, HIPAA BAA, audit logs, and data residency options make Glean well-suited to large regulated enterprises; US jurisdiction is the primary limitation for EU-sovereignty-focused buyers

Mem AI: US jurisdiction, no certs, and limited enterprise controls make it unsuitable for regulated EU use

4/5

Permission-enforcement architecture, HIPAA BAA, audit logs, and data residency options make Glean well-suited to large regulated enterprises; US jurisdiction is the primary limitation for EU-sovereignty-focused buyers

1/5

US jurisdiction, no certs, and limited enterprise controls make it unsuitable for regulated EU use

Total Score

16/25

8/25

Best For

Glean

Best for privacy-conscious teams who need strong data retention controls; enterprises requiring SSO integration.

Mem AI

Best for teams that prioritise data retention & training (scores 3/5) and need a review required-tier tool.

Detailed Comparison

Glean vs Mem AI: Trust & Compliance Comparison

Glean (Glean, US) scores 16/25 overall with a Bronze (Moderate) trust badge. Enterprise AI search that connects and searches all company knowledge with strict access controls. Mem AI (Mem Labs, US) scores 8/25 with a Review Required (Caution) trust badge. US AI-powered note-taking that automatically organises your knowledge without folders.

Dimension-by-Dimension Breakdown

#### Data Residency

Glean leads with 3/5 vs 1/5.

●Glean (3/5): AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure

●Mem AI (1/5): US-only hosting on AWS; no EU data residency option available

#### Legal Jurisdiction

Both score equally at 2/5.

●Glean (2/5): US Delaware corporation subject to US jurisdiction and CLOUD Act; DPAs available for GDPR; Capital One Ventures as investor may raise considerations for some financial services organisations

●Mem AI (2/5): US Delaware corporation; CLOUD Act applies; no strong EU mitigations in place

#### Data Retention & Training

Glean leads with 4/5 vs 3/5.

●Glean (4/5): Customer data not used to train foundational AI models; strict permission mirroring ensures data is only surfaced to authorised users; comprehensive audit logs and configurable retention policies

●Mem AI (3/5): No stated training on user notes; AI processes content for retrieval; review current privacy policy

#### Certifications

Glean leads with 3/5 vs 1/5.

●Glean (3/5): SOC 2 Type II certified; HIPAA BAA available; GDPR compliant with DPA; no ISO 27001 publicly confirmed

●Mem AI (1/5): No ISO 27001 or SOC 2 certifications published

#### Regulatory Fit

Glean leads with 4/5 vs 1/5.

●Glean (4/5): Permission-enforcement architecture, HIPAA BAA, audit logs, and data residency options make Glean well-suited to large regulated enterprises; US jurisdiction is the primary limitation for EU-sovereignty-focused buyers

●Mem AI (1/5): US jurisdiction, no certs, and limited enterprise controls make it unsuitable for regulated EU use

Certifications at a Glance

Certification	Glean	Mem AI
SOC 2 Type II	Yes	No

Overall Verdict

Glean has a clear trust advantage, scoring 16/25 compared to Mem AI's 8/25. Glean particularly excels in data residency, data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Glean or Mem AI?

Glean has a TrustKit score of 16/25 while Mem AI scores 8/25. Glean currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Glean and Mem AI compare on data residency?

Glean scores 3/5 for data residency (AWS-hosted with US and EU options; data residency configurations available for regulated industries on request; permission-enforcement architecture prevents cross-tenant data exposure), while Mem AI scores 1/5 (US-only hosting on AWS; no EU data residency option available).

Are Glean and Mem AI GDPR compliant?

Both tools are assessed across five compliance dimensions. Glean has a regulatory fit score of 4/5 and Mem AI scores 1/5. Check the full comparison above for a detailed breakdown.

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